---
title: 5Cs of Crisis Response
description: We’re all being tested in ways we couldn’t imagine, have no certainty on how and when this will go on for, and we have to make decisions NOW!
---

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# 5Cs of Crisis Response

# This too shall pass...

Inspired by Rahm Emanuel’s famous line “Never let a good crisis go to waste,” Step Change CEO Ashton Bishop held an hour-long webinar, sharing the 5 crucial factors to help leaders respond to the COVID-19 crisis:

- Get clear on your **Challenge**
- Be the **Calm** leader
- **Control** the controllable
- **Clarity** in your communications
- Manage to the **Cycle**

Ashton reveals the framework that he has learned from helping organisations navigate choppy and uncertain waters. 

- You can watch the video below
- You can download our one page model
- You can access the full presentation by filling out the form
- [Click **here** to view the transcript](https://info.hellostepchange.com/hubfs/5Cs%20of%20Crisis%20Response/C_%20Step%20Change%20Webinar%20-%205Cs%20of%20Crisis%20Response%20(COVID-19%20Planning%20Response)_otter.ai.txt)

# Watch the Webinar

<iframe class="hs-responsive-embed-iframe" style="position: absolute; top: 0; left: 0; width: 100%; height: 100%; border: none;" allow="autoplay; fullscreen" xml="lang" src="https://player.vimeo.com/video/400774306?title=0&amp;byline=0&amp;portrait=0&amp;color=8dc7dc" width="640" height="360" frameborder="0" allowfullscreen data-service="vimeo"></iframe>

 

# 5Cs Implementation Session

23 March 2020 Recording

<iframe class="hs-responsive-embed-iframe" style="position: absolute; top: 0; left: 0; width: 100%; height: 100%; border: none;" allow="autoplay; fullscreen" xml="lang" src="https://player.vimeo.com/video/400507819?title=0&amp;byline=0&amp;portrait=0&amp;color=8dc7dc" width="640" height="360" frameborder="0" allowfullscreen data-service="vimeo"></iframe>

 

# **5Cs Implementation Session with Craig Rispin**

26 March 2020 Recording

In this time of crisis, what Craig finds helpful and naturally lifts him up, is when he serve and help others. 

Here's a glimpse of the takeaways from Craig:

- **Be a leader with vision**  
    - Make your vision long term
    - Connect your people to their purpose
- **Bring in new measurements** 
    - Put in new controls with new metrics, not to control people, but to lift people up
- **What you could do right now, today?** 
    - Be connected to the future
    - Evaluate all the technology around you, your platforms and what needs to be replaced

Watch the video [below](https://vimeo.com/400813723)and learn more how Craig is turning this challenge as an opportunity.

<iframe class="hs-responsive-embed-iframe" style="position: absolute; top: 0; left: 0; width: 100%; height: 100%; border: none;" allow="autoplay; fullscreen" xml="lang" src="https://player.vimeo.com/video/400813723?title=0&amp;byline=0&amp;portrait=0&amp;color=8dc7dc" width="640" height="360" frameborder="0" allowfullscreen data-service="vimeo"></iframe>

 

You can view the transcript [**here.**](https://otter.ai/s/QjM5O-yvRYSmXuo9s1ojgA)

# Our One Page Model

Click the photo below to download your copy.

[![The 5Cs of Crisis Response\_One Page.001](https://info.hellostepchange.com/hs-fs/hubfs/The%205Cs%20of%20Crisis%20Response_One%20Page.001.jpeg?width=502&name=The%205Cs%20of%20Crisis%20Response_One%20Page.001.jpeg)](https://info.hellostepchange.com/hubfs/5Cs%20of%20Crisis%20Response/The%205Cs%20of%20Crisis%20Response_One%20Page.pptx)

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